FAQ

Q) I need help finding accommodation.

A) For all your accommodation questions you will need to contact the Administration Office they will also help you to find private accommodation through a local Real Estate Agent. Click here for a list.
To contact Accommodation Services phone: +6150332188 or visit the college located at 125 Campbell St, Swan Hill. Office hours are 8.30am - 4:30pm Monday to Friday.

Q) I would like to find a job.

A) For all your questions regarding employment you can talk to your trainer who will advise the best way of obtaining work.

PLEASE NOTE: it is illegal to work in Australia unless you have a Tax File Number. To obtain a Tax File Number, you can make an appointment with the Receptionist in the International office.

Q) I want to get a travel concession card.

A) No, full-fee paying international students are not allowed a concession card in the State of Victoria. Some international students have obtained concession cards in the past, but they are illegal and the card holder can incur a fine of up to $200.00 if caught.

Q) I need help with my studies.

A) For all your questions regarding assignments, exam preparation and English expression you should speak to your trainer or make an appointment with the Campus Manager. They can help you improve your reading, writing, listening and speaking skills and help you to better understand the academic basics.

Q) Do I have to tell the College if I change my address?

A) Yes. It is a requirement of your Visa conditions that you tell the college if you change your home or e-mail address or your phone number. It is most important that we have your up-to-date contact details so that we can contact you in an emergency.

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Q) I am feeling very homesick.

A) Some new international students may feel homesick or ‘culture shock’ in their first few weeks in Australia. Symptoms include:
• Feeling sad (crying, missing home and family)
• Feeling confused and frustrated (not being able to study)
• Feeling alone or afraid
• Feeling physically unwell (not eating, tummy pains, headaches, not being able to sleep, tired all the time).
All of these feelings are quite normal and will usually pass once you have settled into your accommodation and classes, make friends and get used to the very different way Australians do things.
If these feelings don’t pass, you may need to speak to someone who can help you deal with these feelings. Please make an appointment with the Campus Manager.